Ordering

You can order from Holland House Candles, Inc. in a variety of ways:

Ordering On-Line

Our on-line ordering system was purposefully designed to make your shopping experience fast, easy and secure. All orders go through a secure server, so you don't need to worry about your credit card numbers. All order information is kept private, and WILL NOT EVER be given to other companies, EVER. (For more on this please read our Privacy Notice.)

Ordering by Phone

Pick up your phone and dial (800) 238-8467. We'll be happy to help you, make suggestions, or take your order. We like to talk. Please make your calls between 10:00 AM - 5:00 PM EST Mon-Sat.

Lead Time

Lead time varies according to how many orders are currently being processed. We will not sacrifice quality for quantity so please give us time to get your candle made. As a general rule, candles are shipped within one to three weeks after being ordered. Please notify us if "Rush" delivery or arrival by a specific date is needed (in comments box) and we will do our best to accommodate. You can also order candles to be held and shipped at a later date. This option is often used for gift-giving occasions such as a Birthday, Anniversary or Christmas. Payment is made at time of order placement. Please order early for Christmas!

Payment

We accept Visa, MasterCard, Discover and American Express credit cards. You can use a credit card to order online using our secure site, or phone us at (800) 238-8467 to place your order over the phone. If you prefer, we also accept personal checks. Please call us for our mailing address.

Sales Tax

Michigan residents will be charged 6% sales tax. No other states will be charged.